Website Disclaimers

At Novel Nation, we strive to provide accurate, transparent, and up-to-date information and services to our customers. However, the content, services, and information provided on our website are subject to the following disclaimers. By using our site and services, you agree to the terms outlined below.

The content provided on the Novel Nation website is for general informational purposes only. While we aim to ensure that all information is accurate and up to date, we make no guarantees regarding the completeness, accuracy, reliability, or availability of the information provided. Any reliance you place on such information is strictly at your own risk.

Key Points:

• Information on the website is subject to change without notice.
• The content is for general use and does not constitute professional advice.
• We recommend contacting our team for the latest updates or specific advice tailored to your needs.

Novel Nation serves as an authorized dealer and mediator for third-party service providers such as AT&T, Verizon, Xfinity, Dish, and others. We facilitate access to services including internet, cellular, and streaming packages but do not own, operate, or control these third-party services.

Key Points:

• Novel Nation is not responsible for the quality, performance, or availability of third-party services.
• All third-party service terms and conditions apply to their products and services.
• Any issues, disruptions, or delays with third-party services must be resolved directly with the provider.

Under no circumstances will Novel Nation be held liable for any direct, indirect, incidental, consequential, or punitive damages resulting from the use of or inability to use the services or information on our website, even if Novel Nation has been advised of the possibility of such damages.

Key Points:

• We are not liable for any errors, omissions, or inaccuracies in the information provided on our website.
• Novel Nation does not accept liability for any financial losses, data breaches, or damages incurred due to third-party service providers.
• Customers are encouraged to verify the terms of their service agreements with third-party providers.

Novel Nation provides execution services, such as technician visits, service installations, bill payments, plan upgrades, and account cancellations. These services are provided with the intent to facilitate customer requests but are not guaranteed to meet specific outcomes from third-party providers.

Key Points:

• Novel Nation charges execution fees ranging from $49.99 to $199.99 for specific services. These fees are non-refundable once the service has been rendered.
• We do not guarantee any specific service results from third-party providers as a result of our execution services.
• Delays or disruptions during the execution process are subject to third-party provider schedules and availability.

Novel Nation may include links to third-party websites or services. We do not endorse or assume responsibility for the accuracy or reliability of any information, products, or services provided by third-party affiliates or partners.

Key Points:

• Affiliate links or partnerships may result in compensation to Novel Nation.
• We do not control or monitor third-party websites, and you access them at your own risk.
• We encourage you to review the privacy policies and terms of use of any third-party sites linked to from our platform.

All execution service fees listed on our website are accurate at the time of publication. Novel Nation reserves the right to modify prices, services, or policies without notice. Please be aware that our execution fees are separate from the charges imposed by third-party service providers.

Key Points:

• Execution service fees are non-refundable once a service has been rendered.
• Third-party service provider charges, including subscription fees and bills, are handled directly between the customer and the provider.
• Novel Nation is not responsible for disputes or discrepancies in billing between customers and third-party service providers.

While Novel Nation strives to maintain uninterrupted access to our website and services, we cannot guarantee that the site will always be available or free of errors, bugs, or technical issues. Website performance may be affected by third-party platforms, hosting services, or factors beyond our control.

Key Points:

• We do not warrant that the website will be available 24/7 without interruptions.
• Novel Nation is not responsible for any technical issues or loss of data resulting from the use of our website.
• Users should take necessary precautions to ensure the security and reliability of their own devices and networks.

Novel Nation reserves the right to modify or update this disclaimer at any time without prior notice. Any changes will be posted on this page, and it is your responsibility to review this disclaimer regularly to stay informed of any updates.

Key Points:

• Continued use of our website and services constitutes your acceptance of any modifications to this disclaimer.
• Significant updates will be communicated via email or notifications on our site.

If you have any questions or concerns about this disclaimer or require additional clarification regarding the use of our services, please contact us:

• Phone:  +1(888) 394-2451
• Email: support@novelnation.com
• Address:  29 Plaza Way Apt 4118, Plymouth, MA, 02360